Welcome to our webinar series on business success! In this session, we explored the Recalls Best Practice Series, taking a deep dive into effective recall workflows. Recently, the ADA had revealed a concerning trend—patient attendance had dropped by 13%, alongside an increase in cancellations and FTAs. This pattern had emerged across the board, signaling a need for a strategic approach to recalls. That’s why we put together this session to examine what recalls really were and how to build a strong, effective recall workflow.